Rainbow hairs and accessories is committed to respecting the privacy rights of website visitors. The following policies describe how we collect, protect and use information we receive from website visitors.
What information do we collect?
* We collect information when you register on the website, place orders, respond to surveys, communicate via e-mails, or participate in any other website features.
* When ordering or registering, we may ask for your name, e-mail address, mailing address, daytime phone number, credit card info or other information.
* Like many websites, we use cookies to enhance your experience and gather information about visitors and their visits.
* We also collect and store click-stream data and other information related to visits to our websites. They may be combined with personal information from you. They are used to analyze and improve the website experience.
How do we use your information?
We may use them when you register, make purchases, enter a contest or promotion, respond to a survey or marketing communication, browse the website, or use other website features in the following ways:
* To allow us to serve you better in responding to your customer service requests.
* To quickly process your transactions.
* To administer a contest, a promotion, surveys or other website features.
How do we protect visitor information?
We implement a variety of security measures to ensure the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by personnel that have access rights to such systems and are required to keep the information confidential. We offer the use of a secure server when you place orders or access your personal information. All sensitive
information, including credit information you supply, is transmitted via Secure Socket Layer (SSL) technology and encrypted into our databases to be only accessed as stated above.
Do we disclose the information we collect to outside parties?
We do not sell, trade or transfer your personally identifiable information unless we provide you with advance notice, except as described below:
The term “outside parties” does not include rainbowhairs.com.ng or any website hosting partners and other parties who assist us in operating our website, conducting rainbowhairs.com.ng business, or serving you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our website policies, or protect ours or others’ rights, property or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising or other uses.
Questions and Feedback
We welcome your questions, comments and concerns about privacy. Please send your feedback pertaining to privacy or any other issue.
Online Policy Only
This online privacy policy applies only to information collect through our website and not to information collected offline.
Your Consent
By using our website, you consent to our privacy policy.
OPT OUT/CORRECTIONS
Upon your request, we will (a) correct or update your personal information; (b) stop sending e-mails to your e-mail address; and/or (c) disable your account to prevent any future purchases through that account. You may make these requests at the Customer Information section, by telephoning, or e- mailing your request to Rainbow hairs and accessories Customer Support Department via [email protected]
Please do not e-mail your credit card number or other sensitive information.
Intellectual Property Rights
In the event of any concerns or complaints about possible violation of intellectual property rights, please contact us via [email protected] , identifying with specificity the rights alleged to be violated and the accused product(s). (This e-mail address is for intellectual property rights and legal issues only. Other requests may not get response.
INSTALLMENT AGREEMENT /POLICY
We accept Installment payments on normal order and specified promo orders
For Installment payments, payment is to be made strictly to our specified installment account
Payment is to be completed within one month, as soon as your payment is complete, your order would be sent to you.
Once an installment order is placed, products cannot be exchanged nor payment refunded.
Failure to complete installment payments within one month would incur a monthly demmurage of NGN2,000 per hair/wig ordered every unpaid month.
